2019
Panel Counsel Fee Increases: January 2019
2014
Confessions of a Claims Manager - 10 Ways Attorneys Can Avoid Billing Tussles: December 2014
Recap of ACI "Bad Faith Claims & Litigation" Conference: November 2014
Coverage College: October 2014
Requiem for an Insurance Heavyweight: December 2014
Taming the Adjuster In-Box …Take Out the Trash!: October 2014
5 Ways to Handle the Irate Insured/Claimant/Attorney Who Wants to go "Over Your Head": November 2014
Find Client Hot Buttons: November 2014
Adjusters, Has Your Claims Process Been Hijacked?: November 2014
Adjusters: Take Heed from Medical Offices on How NOT to Handle Customers: October 2014
Claims Leadership and Organizational Alignment: October 2014
"My Biggest Barrier to Claims Productivity is __________.": September 2014
My Top 10 Books of 2014: December 2014
Defense Lawyers - 3 Reasons You Should Join the CLM: October 2014